Assessment of the digital teaching system among continuing education students in Ecuador
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Abstract
Introduction: This study explores the relationship between digital teaching systems and the quality of continuing education at a university in Guayaquil, Ecuador, following the COVID-19 pandemic. Objective: The overall objective was to assess students’ perceptions, identifying barriers, opportunities, and the impact on their educational experience. Methodology: A quantitative, cross-sectional, and correlational approach was used, applying a structured survey to 189 students from eight courses. The survey, based on a five-point Likert scale, included questions related to accessibility, interactivity, technical support, personalization, satisfaction, content relevance, learning outcomes, and professional applicability. Results: The results showed a strong and significant correlation between the digital system and educational quality (Spearman’s Rho = 0.968; p < 0.01). However, critical areas for improvement were identified, such as technical support, where 48.7% of students disagreed with its effectiveness, and content personalization, with 42.3% disagreeing. Conclusions: The findings highlight the need to optimize technological infrastructure, customize educational materials, and establish robust technical support systems. These strategies seek to improve the learning experience and ensure greater satisfaction and professional applicability of the courses. General area of study: Education Specific area of study: Technical and Professional Training. Type of study: Original articles.
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