Social Balance Indicators in the cooperative sector

Abstract

Introduction. Savings and credit cooperatives constitute a fundamental component in society since they contribute significantly to the construction of a participatory, democratic and solidary economy. However, the commitment to assume responsibility because of their actions is the duty of every organization, overcoming the philanthropic and altruistic approach with which this term is often confused. The objective of this research is to apply indicators that allow evaluating social responsibility articulated to the fulfillment of cooperative principles. Methodology. The research is of a non-experimental, descriptive cross-sectional type, once the findings have been presented, they are described and synthesized based on an interpretation. Results. The application of 23 social balance indicators, articulated with the cooperative principles, allowed evaluating the organization's social responsibility management and providing information that served as the basis for decision-making. Conclusions. From the results obtained, it can be concluded that there are very few deficiencies at the level of social management that must be addressed, since in large part the results register satisfactory results.