Performance factors in the performance and quality of civil construction of public works personnel of the Autonomous Decentralized Municipal Government of Pucará
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Abstract
Introduction. Within the organizational dynamics, multiple relationships are displayed characterized by the culture of that work space, one of the most important relationships is the one established between the workers and the factors that determine their performance. Hence, these factors are identified as the variables that influence the work behavior of employees and consequently intervene in the quality of work, considering that a problem could appear if these factors negatively affect the work performance of workers and affect the quality of the final product. Objective. Analyze job performance and the performance of workers related to the quality of civil construction works within the Autonomous Decentralized Municipal Government (GADM) of Pucará. Methodology. The qualitative, non-experimental approach was used, with a descriptive and cross-sectional scope. It is a field investigation because the information was obtained directly from the workplace where the problem situation occurs, a survey was designed in questionnaire format, structured by 10 items to be applied to 16 construction foremen and 15 construction assistants. Results. They indicated that there are factors within the GADM of Pucará that positively determine the product of civil works. Observing respect and acceptance of regulations, adequate interpersonal relationships based on companionship. Also, there are aspects that can be improved such as schedules, remuneration and construction training. Conclusions. It was shown that the factors that determine job performance can enhance or negatively affect this performance.
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