Stress during COVID-19 and its influence on the performance of staff at the type b health center in Patutan, Latacunga

Abstract

Introduction. The world is facing a public health crisis, caused by the appearance, and spread of COVID-19. At the beginning, there was indisputable ignorance about the impact it would have on health. In addition, it was estimated that COVID-19 presented an increase in stress and its influence on the performance of the personnel of the exposed population, according to the capacity and degree of vulnerability that each professional presented when performing their duties. Goal. To determine how stress influences the performance of health personnel at the Type B Health Center in Patután, Latacunga. Methodology. Descriptive with a quantitative and qualitative approach; bibliographic documentary. With collection techniques made up of a questionnaire of sociodemographic and work variables AD-HOC, chronic work stress (MBI-HSS) and depression anxiety stress (DASS-21), with a population made up of forty-five professionals from the Patután Type B Health Center. Results. Regarding the perception of health personnel in the stress factor, 77.3% consider it mild, while 13.6% indicate it as moderate. The Mild Anxiety factor presenting 50% of the variance, as can be seen, 27.7% indicates moderate anxiety. Whereas perceptions of staff stress such as depressive disorders have a negative impact, affecting staff performance. Conclusion. Average levels of stress were evidenced, which influenced the performance of health personnel, thus demonstrating that, despite time, technological advances, health professionals are vulnerable even to stress, which influences the performance of personnel, in such a way, they put their performance to the test presenting emotional exhaustion, fatigue, anxiety and depression, as well as the risk of contagion for them and their family.