Alternative methods of conflict resolution in the recovery of the educational portfolio

Abstract

Introduction. “Métodos alternativos de solución de conflictos en la recuperación de la Cartera Educativa", is the starting point of this study, carried out considering that the supreme law recognizes arbitration and mediation as procedures to solve a conflict; unfortunately some citizens, especially the administrators of private educational institutions are unaware of these tactics and turn to the ordinary courts,  contributing to the accumulation of processes in justice entities at the national level, being the greatest concern to live in a problematic and conflictive culture, worsening with the passage of time. In this regard, mediation is aimed at resolving conflicts by strengthening channels and forms of communication that lead to mutual understanding and recognition. Objectives. Analyze the importance of alternative methods of conflict resolution in the recovery of the Education Portfolio. Theoretically substantiate the right to education. Identify alternative methods of conflict resolution, determine the importance of portfolio recovery in private education. Methodology. Bibliographic research is applied by conducting a documentary literature review. Results. The methods of solution are alternative procedures, thus, negotiation, mediation, arbitration, conciliation, and settlement, include provisions that are applied subject to the law, to reach agreements by delegation of the competent authority, with shared responsibility and initiatives that contribute to good living. Conclusions. Mediation and negotiation play a fundamental role in efforts to improve the functioning of judicial systems, social coexistence, and economic competitiveness. General area of study: Law. Specific study area: Mediation and Arbitration.