Boosting profitability: the motivation of human talent as a key factor for success in financial auditing companies in the city of Quito

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Maria Cristina Araque Salazar
Willam Marcelo Moreno Cazar
Roberto Xavier Manciati Alarcón

Abstract

Introduction: In the current context of globalization and competition, financial auditing firms in the city of Quito face significant challenges that require a renewed focus on their human capital. The motivation of human talent is presented as a highly strategic element fundamental to boost the profitability and sustainable success of these organizations. This article seeks to show the importance of maintaining a motivated staff in any area of work, even more so in those that handle procedures as sensitive for companies as finance, which require a structured analysis under regulations which implies high commitment, work competencies according to their functions and autonomy to lead in-depth analysis processes.  Components of engagement as a basic tool for human influence in organizations. Objectives: In the context of financial auditing firms in Quito, objectives related to the motivation of human talent are important to ensure the profitability and success of the company. To achieve these goals, it is necessary to implement strategies that create a positive work environment, where employees feel valued and committed to the organization's mission. Methodology: The use of dependent and independent variables is vital to understanding how human talent is motivated in financial auditing companies in Quito. These variables make it possible to see relationships that can greatly affect the profitability and performance of the organization. Results: The results obtained in the study on the motivation of human talent in financial audit firms in the city of Quito reveal a significant link between job satisfaction and business profitability, which raises questions about how this impact can be maximized through specific strategies. As you invest in employee professional development, the quality of customer service not only improves, but you could explore the various ways in which this improvement translates into customer loyalty and financial growth, leading us to question whether all types of investment produce the same results. Conclusions. Throughout the analysis, it has been shown that employee satisfaction and commitment have a direct impact on the quality of the service offered, which, in turn, affects the ability to retain customers. However, it is essential to continuously question and evaluate the motivation strategies implemented, as they must adapt to the changing dynamics of the work environment and the individual needs of employees. Motivational strategies, which include a positive work environment, career development opportunities, and performance recognition, not only foster a sense of belonging among employees, but also boost their productivity and creativity. This link between the motivation of human talent and financial results underscores the importance of investing in human capital as a strategic asset that can offer sustainable competitive advantages over time. General area of study: Business Administration. Specific area of study: Human Talent. Item type: Original.

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How to Cite
Araque Salazar, M. C., Moreno Cazar, W. M., & Manciati Alarcón, R. X. (2025). Boosting profitability: the motivation of human talent as a key factor for success in financial auditing companies in the city of Quito. ConcienciaDigital, 8(1.1), 33-56. https://doi.org/10.33262/concienciadigital.v8i1.1.3351
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