Business intelligence system for the characterization of nature tourists

Abstract

The Business Intelligence Systems is one of the manifestations of the contemporary scientific technical revolution widely generalized in developed countries. Currently the computer systems applied to tourism are widely used in international practice since the methodologies of tourism research have evolved, making it possible to solve the problems of data storage increasingly related to the decision-making process. In the investigation, an analysis of the concepts, tools and methodologies that are considered important in the problem is realized, reflecting the current state in the solution of the same one. The Ministry of Tourism of Cotopaxi, having among its missions and tasks the strict control of the tourist who visits its tourist attractions, has a large volume of information that is generated daily. As a response to this need, it was decided to implement a Business Intelligence System to study the profile of tourists who visit the tourist attractions of Cotopaxi. The construction and implementation of this system, using the Postgree SQL Data Base Manager and the Multidimensional Pentaho modeling tool, presented good acceptance by the tourism managers in Pastaza and contributes to the decision making of the entrepreneurs at the level of attractiveness tourist.