Taylorism Meets Technology: Transforming Workflows and Organizational Dynamics in the 21st Century
Article Sidebar
Main Article Content
Abstract
Introduction: The rapid integration of digital technologies into contemporary organizations has transformed classical management practices, challenging traditional principles of Taylorism. This study investigates the interaction between Taylorist principles and digital tools, focusing on their impact on workflow efficiency, organizational dynamics, and employee satisfaction. Objectives: To investigate the interaction between Taylorist principles and contemporary digital tools, analyzing their impact on workflow efficiency, organizational dynamics, and employee satisfaction within the technology, service, and manufacturing sectors. Methodology: Using a mixed-methods design, data were collected from 50 to 70 participants across the technology, service, and manufacturing sectors via surveys and semi-structured interviews. Quantitative analysis reveals significant improvements in workflow standardization and task efficiency, while qualitative findings highlight tensions between efficiency and employee autonomy. Results: The results demonstrate that digital Taylorism is a sociotechnical phenomenon requiring a balance between operational efficiency and human-centric practices. By linking classical theory with contemporary digital realities, this study fills a significant research gap, offering practical and theoretical insights for managers and researchers seeking sustainable digital work environments. Conclusions: Digital Taylorism emerges as a sociotechnical phenomenon demanding a balance between operational efficiency and human-centric practices, providing practical and theoretical insights for managers and researchers aiming for sustainable digital work environments. General field of study: Administration. Specific field of study: Organizational management. Article type: Original research.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
References
Braverman, H. (1974). Labor and monopoly capital: The degradation of work in the twentieth century. Monthly Review Press.
Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide. SAGE Publications.
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.
Egodawele, M., Sedera, D., & Bui, V. (2022). A systematic review of digital transformation literature (2013–2021) and the development of an overarching apriori model to guide future research. arXiv. https://arxiv.org/abs/2212.03867
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4. https://doi.org/10.11648/j.ajtas.20160501.11
Field, A. (2018). Discovering statistics using IBM SPSS statistics (5th ed.). SAGE Publications.
Konuk, H., Ataman, G., & Kambur, E. (2023). The effect of digitalized workplace on employees’ psychological well-being: Digital Taylorism approach. Technology in Society, 74, 102302. https://doi.org/10.1016/j.techsoc.2023.102302
Schildt, H., Jarrahi, M., & Sutherland, W. (2017). Taylorism on steroids or enabling autonomy? A systematic review of algorithmic management. Palgrave Communications, 3, 17085. https://doi.org/10.1057/palcomms.2017.85
ScienceDirect. (2024). Digital transformation and Industry 4.0 employees: Empirical evidence from top digital nations. Technology in Society, 76, 102434. https://doi.org/10.1016/j.techsoc.2023.102434