Álvarez Izquierdo, L. L. “Validation of the Instrument to Measure the Quality of Care and Satisfaction in External Consultation Users of the Hospital General Martín Icaza 2021”. ConcienciaDigital, Vol. 5, no. 2.1, May 2022, pp. 160-72, doi:10.33262/concienciadigital.v5i2.1.2176.