Flores Lagla, G. A., D. F. Jácome Segovia, L. M. Paucar Coque, and Y. P. Borja Brazales. “Office Automation Tools Applied in Administrative Processes in the Institutions of the Canton Salcedo and Pujilí”. ConcienciaDigital, Vol. 4, no. 3.2, Sept. 2021, pp. 66-78, doi:10.33262/concienciadigital.v4i3.2.1844.