Monge García , Marcelo Geovanny, Tania Cristina Cevallos Punguil, Rafael Danilo García Ortiz, and Gustavo Vinicio Monge García. “Quality of the Accommodation Service and Customer Perception through the Servqual Model, in Establishments of the City of Puyo”. Ciencia Digital 3, no. 4 (October 5, 2019): 263-287. Accessed October 9, 2025. https://cienciadigital.org/revistacienciadigital2/index.php/CienciaDigital/article/view/1440.